Frequently Asked Questions

Is Hayley a professional speaker?

Yes! Hayley has been a professional keynote speaker for over 10 years so has spoken at hundreds of events across almost every industry sector. That means you can book with confidence knowing your conference is in a safe pair of hands whilst Hayley is on stage.

Check out Hayley’s recommendations on Linkedin for more reassurance!

How long should we allow for Hayley's speech?

The optimum length of time for Hayley to speak is one hour, which can include a time of Q&A if that would suit your event but doesn’t have to.

Hayley can do a shorter version of her speech for 35 minutes or include workshop elements for a longer session.

She also delivers half day and full day inclusion and diversity sessions.

Hayley’s Board Briefings are usually 90 minutes to 3 hours, depending on how much time she can squeeze out of the board agenda.

Is the content always the same?

No, Hayley’s content isn’t always the same.

Hayley always tailors every presentation that she delivers to ensure that it’s meeting your objectives and is completely relevant for your team.

She does this through the use of an online pre-event questionnaire which she follows up with an in-depth briefing call.

Are virtual events as good as ‘real life’ events?

Although nothing is quite the same as getting away from the office and spending some dedicated time together as a team at a conference or meeting, we’ve found that live virtual events can actually be more engaging than a traditional keynote.

Individuals are able to interact with Hayley directly, using tools like annotation to show which mindset strategies they would find most useful in their own workplace.

Virtual events also come with the benefit of being more inclusive by design – even the quietest of introverts can take part in an anonymous poll or type a question into the chat box – something they may never dream of doing in front of their colleagues at work.

How does Hayley keep people engaged during virtual events?

We know that virtual events are competing with emails, social media and the ‘To Do List’ so we need to keep people actively engaged.

Hayley builds in interactive elements every 4-6 minutes or so. This can be a combination of using screen annotation, chat box, non-verbal buttons, breakout rooms, music, video, Q&A and poll features.

We’ve found that people are really drawn in when Hayley asks direct questions that facilitate a processing of the ideas on a personal level.

What is the process for booking Hayley for my event?

Give Stef a call on +44 (0) 7925 432 397, use our booking form on the main menu, or send an email to check if Hayley is available on the date of your event and to discuss your requirements. During the call she will be able to give you a quote depending on your requirements (keynote speech, training day or webinar for dispersed leaders) and geographical location (UK, Europe or the rest of the world).

Stef will then put a pencil booking in Hayley's diary. There is no obligation to book Hayley as your speaker but it ensures that if we get two enquiries for the same date we can be certain to offer you the option first. If you would like to proceed with the booking, a Speaking Agreement (like a contract) will be produced and emailed to you to sign and return by post or electronically.

Please note that if you have worked with Hayley previously and were introduced to her through a speaking agency, the above is not applicable as we would kindly ask that you go back through the agency for any repeat bookings.

How will Hayley work with us to tailor her presentation?

In the month before your event, we will email you a link to an online Pre-Event Questionnaire to complete. This provides Hayley with useful information about your event, the delegates, your company and what you hope to achieve by including Hayley in your programme.

Following this, Hayley will do her own research on your company and the industry sector you work within. We will then arrange a briefing call so the finer details can be thrashed out until everyone feels confident that the right key messages will be included. This call normally takes place two weeks before your event.

Does Hayley use PowerPoint? What equipment does she need?

Hayley has a variety of audio-visual material she likes to use to illustrate her speech. A PowerPoint presentation with embedded movie files will be specifically prepared for your event following the briefing call.

We can incorporate your logo/conference PowerPoint theme if applicable. We are happy to work directly with your AV company/conference venue if you would prefer or Hayley can run the presentation from her own laptop.

All audio visual material can be provided in advance.

Can you provide a biog for our conference manual and some ideas about how to introduce Hayley?

We will be happy to provide you with a suitable biog and photo of Hayley for your delegate information pack. We will also provide you with some suggested introductions for Hayley that the MC/host can use on the day.

Photos and introduction ideas are also available to be download from our Event Kit.

What is the payment process?

We will send you an invoice 30 days before the date of your event or after receipt of the signed agreement if you are booking within 30 days of your event.

This will include the agreed fee plus VAT at 20% (if applicable) and business travel expenses.

Payment is due by the date of your event, preferably by BACS/electronic transfer to MIX Diversity Developers Ltd - bank details will be provided on your invoice.

Do we still have to pay if our event gets cancelled or the date changes?

Cancellation fees are payable subject to the proximity of your event:

1-30 days prior to the event: Full fee as detailed in the agreement
31-90 days prior to the event: 50% of fee as detailed in the agreement
More than 91 days before the event: 25% of fee as detailed in the agreement

VAT is not applicable to cancellation fees.

If you have to cancel the original date but are able to re-schedule your event within four months of the original date, no cancellation fees will be incurred.

We are a charity / school and therefore have a limited budget. Is it still possible to book Hayley for our event?

Yes, Hayley does offer reduced rates to not-for-profits. However, we do try to fit them around other paid work and family commitments so we cannot guarantee that she will be available on the date of your event.

We also get more requests each year than we can fit into the diary, so some months it is necessary for us to say no (as much as it pains us to do so).

Our speaker has dropped out at the last moment. Could Hayley help us out at short notice?

Yes. If Hayley does not have any other work commitments, she can often help at very short notice, sometimes even if you call us on the morning of your event.

She lives near Salisbury but is often on the road anyway so providing she can get to you in time, she’d be delighted to help you out of a sticky situation.